Certificate 3 in Information Technology


This qualification provides the skills to achieve competency in general information technology (IT) functions and self-sufficiency as an advanced IT user.

Six months (full time)


certificate , IT

Certificate 3 in Information Technology

This course provides students with the skills and knowledge for general competency in general information technology (IT) functions. Individuals working at this level will support activities across a wide range of IT areas, including technical support, network administration and software applications.​


  • Face-to-face lectures
  • Practical classes
  • Job training
  • Industry visits

This course is comprised of 12 units, each designed to build your capabilities in the areas mentioned above. The structure is aligned with workplace outcomes and local industry requirements. 

Stage 1

CIT030101 Participate Effectively in OSH Communication and Consultation Processes

CIT030102 Work and Communicate Effectively in an ICT Environment

CIT030103 Identify and Use Current Industry Specific Technologies

CIT030104 Operate Application Software Packages

Stage 2

CIT030205 Run Standard Diagnostic Tests

CIT030206 Create User Documentation

CIT030311 Connect Internal Hardware Components

CIT030208 Use Advanced Features of Computer Applications

Stage 3

CIT030309 Install, Configure and Secure a Small Office or Home Office Network

CIT030310 Create a Simple Markup Language Document

CIT030311 Administer Network Peripherals

CIT030312 Install and Optimize Operating System Software

Stage 4

CIT030413 Determine and Action Network Problems

CIT030414 Provide Network System Administration

CIT030415 Apply Basic Introductory Programming Skills in Other Language

CIT030416 install and Manage Network Protocols

Course Duration:   6 Months (full time)

Entry Requirements:   Minimum Grade 10 or equivalent

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